Q1: How fast can Unisign deliver spare parts?
A: If the parts are in stock and your order is confirmed before the cut-off time, we can usually ship within one working day. Delivery time may vary depending on your location and transport options.
Q2: Can I order parts for older Unisign machine models?
A: Yes. We continue to support older Unisign models and can often supply original parts or high-quality alternatives. Please provide your machine type and serial number when ordering so we can identify the correct components.
Q3: How can I find the item numbers for my spare parts?
A: The item numbers can be found in the technical documentation that was supplied with your Unisign machine. If you no longer have this documentation, contact our After Sales team — we’ll help you identify the correct parts.
Q4: What if a part is no longer available?
A: If a specific component is no longer in production, we will suggest an equivalent replacement or upgrade option that maintains or improves your machine’s performance.
Q5: Can Unisign send a service engineer to install the parts?
A: Yes. If you don’t have your own technical service, our qualified Unisign engineers can deliver and install the parts for you. This ensures correct fitting, alignment, and testing according to factory standards.
Q6: Do you ship spare parts internationally?
A: Absolutely. We support customers worldwide and can arrange express international shipping through our logistics partners.
Q7: Can I order spare parts online?
A: Yes. Use our online order form to submit your request. Include part numbers, quantities, and your machine details for fast processing and a prompt quotation.